Delivery Information

Ordering by phone or email

To order by phone please call us on the number below.

Phone: 01709 864841

Delivery Charges

For orders over £250 delivery is free to UK Mainland. If the order falls below this a £12 delivery charge and VAT at 20% must be added to all orders. Some items, particularly long fluorescent tubes, are subject to a higher charge, please contact us for an accurate shipping cost. Customers are welcome to collect orders in person or specify a particular method of delivery, we can also use customers own courier at customers own cost.

Delivery

Most orders received by 2pm (Monday to Friday) are usually despatched on the same day and the vast majority within 48 hours of receipt, subject to stock availability.

For project/non-stock items delivery charges and times will be advised prior to ordering. Please note delivery times are approximate only and we are not responsible for delays in shipping due to manufacture, couriers or custom checks.

If you require an order to be delivered urgently, please contact us to make the necessary arrangements.

Delivery charges quoted are for UK mainland destinations only using our standard delivery methods. For deliveries over 1.5kg to the Scottish Highlands and Northern Ireland, off-shore destinations and express services, please contact our sales office for a quotation.

Please note that most orders weighing in excess of approximately 1.5Kg and any valuable deliveries are delivered by courier and will require a signature on delivery. Please ensure that you provide a delivery address and contact name where someone will be available between 9.00 and 17.00 Monday to Friday to accept delivery. If our couriers are unable to deliver an order due to the address being unmanned, a card will be left asking you to contact them directly to arrange re-delivery. If no contact is made within 2 days the order will be returned to us and a re-delivery charge will be levied to cover our re-delivery costs.