Delivery Information

Ordering by phone, email or fax

If order by phone or fax, please call us on the numbers below. 


Phone: 01709 864841
Fax: 01709 480591

Ordering by email - debbie@mglites.com

Delivery Charges

Please note that all prices shown on this web site exclude delivery charges (£5.99 or free for orders over £100 – UK mainland only) and VAT at 20% which must be added to all orders. Some items, particularly long fluorescent tubes, are subject to a higher charge, please contact us for info. Customers are welcome to collect orders in person or specify a particular method of delivery, we can also use customers own courier at customers own cost.

Delivery

Most orders received by 2pm (Monday to Friday) are usually despatched on the same day and the vast majority within 48 hours of receipt, subject to stock availability. Orders are delivered by the most appropriate method. Orders should generally be delivered within 1 or 2 working days of the despatch date. 

If you require an order to be delivered urgently, please contact us to make the necessary arrangements.

Delivery charges quoted are for UK mainland destinations only using our standard delivery methods. For deliveries over 1.5kg to the Scottish Highlands and Northern Ireland, off-shore destinations and express services, please contact our sales office for a quotation.

Please note that most orders weighing in excess of approximately 1.5 kg and any valuable deliveries are delivered by courier and will require a signature on delivery. Please ensure that you provide a delivery address where someone will be available between 9.00 and 17.00 Monday to Friday to accept delivery. If our couriers are unable to deliver an order due to the address being unmanned, a card will be left asking you to contact them directly to arrange re-delivery. If no contact is made within 2 days the order will be returned to us and a re-delivery charge will be levied to cover our re-delivery costs.

 

© 2017 by MG Lites Energy Saving Solutions Limited    www.matheno.co.uk